Recent Website Downtime

August 26th, 2012 | Posted by Elias Almaz in Website

Annnd we are back! I want to apologize regarding the recent downtime of the website. I gave out my website information to quite a few people in the last two days and it is unfortunate that they most likely were greeted by the server error that plagued the website.

From what I understand, a few days ago my hosting provider upgraded the hard drive configuration on the server. Afterwards, anybody who attempted to access it was greeted with the following error:

 

I checked my files and they also disappeared! Luckily, I maintain very frequent backups and I have been able to restore the front page exactly how it was, however the remainder of the website will need a little bit more time to fix.

My recent participation in the CDA Cares Sacramento event made working to get the issue resolved a little difficult due to time constraints. However, what was frustrating about this whole ordeal is the fact that it took the support staff over 24 hours to begin an investigation even though the  forums were flooded with this issue. Once when they were aware of the problem, members of the community worked together to get things running smooth again. We were also told by the CEO that the server should be more optimized, and as a result running faster, than before once when the system settles down.

While a few days of downtime is not a big deal in the long run. It does impact the websites reputation as a reliable and professional source. I sincerely apologize for any inconvenience that occurred from this error. I am defiantly looking into a backup server that will take precedence in the case of a future server malfunction.

Thank you all for being patient! Check back VERY soon for a few new posts!

UPDATE:  The website is now back exactly how it was before this dilemma. WHEEW!

UPDATE 2: It looks like the problem has become more widespread now and has effected all the servers.  For some reason my website is still operating (maybe because the issue was already resolved for me a few days ago).  Anyways I should be on a new server now!